Refund policy

We inspect and package each item by hand to ensure it meets the highest quality standards for our customers. YOU HAVE 15 days to return items. 

If you do find something is wrong with your order, we will be happy to assist you. You MUST contact us at: 
info@charminglybrunette.com

You can always contact us with any inquiries at: info@charminglybrunette.com, or just to say hi and how much you love these products!

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item, I will make it right.

Exchanges 

There are currently no exchanges since as a small business, our packages are meticulously handled with absolute love and care to ensure it arrives to you in perfect condition. 

Refunds
You have 15 days to get a refund for your order. Please contact us at info@charminglybrunette.com, and I would love to have a chat with you.